Contact us!

We’ll get back to you as soon as we can. We look forward to hearing from you!

Before you submit your question please check our FAQ, your questions may have already been asked and answered. If you submit an email regarding one of the issues below it will not be answered. Duplicate questions will not be answered!

FAQ

I lost my receipt how do I get into the Expo?

Just bring your ID with Name and Address that matches your tickets.

You did not mail me my tickets?

Nothing was to be mailed out. All Advance Tickets, T-Shirts, Posters, VIP Passes, Mystery Boxes, etc. will be given to you at check-in.

What can I use to get into the expo?

If you purchased Advance Tickets or VIP Passes just show either your receipt that you received via email after your purchase.

Or, just bring your ID with Matching Name and Address that you put on the form.

Is the Expo Wheel Chair /Walker Accessible

Yes, the Expo is all on first floor. The only area with steps is in the auditorium but plenty of space in back for wheelchairs and walkers

Refund for Tickets & VIP Passes

As stated when on the Admission Ticket Page there are No Refunds/Price Adjustments for any reason. This is for unused or canceled tickets & VIP Passes.

Do not call the Bertram Inn regarding any Questions or Comments! If you need to contact us you must go through our Contact Us form. No messages given to the Bertram will be passed on to us!!! The Bertram Inn is only the venue for the expo they are not connected to the Expo in any other way!!

Contact us!

We’ll get back to you as soon as we can. We look forward to hearing from you!

FAQ

Do not call the Bertram Inn regarding any Questions or Comments! If you need to contact us you must go through our Contact Us form. No messages given to the Bertram will be passed on to us!!! The Bertram Inn is only the venue for the expo they are not connected to the Expo in any other way!!

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